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What would make this forum more useful to you, the users?


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#1 Simon Davis

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Posted 30 September 2009 - 08:36 PM

I'm just here at the PKS User Group meeting in Philadelphia and looking for some feedback on the subject line....

 

 Best regards,

                         Simon.

___________________________________

Forthcoming meetings and training -http://www.pharsight.com/training;

Pre-ACOP session, $350, Phoenix NLME, 4 October Mystic, CT, US.

Introduction to WinNonlin v6.0: 8-10 Dec, Paris, France.



#2 Simon Davis

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Posted 01 October 2009 - 06:34 PM

As discussed in the UGM, the future extranet will contain 'rooms' for products beyond PKS. The PKS forum will

 

still be private to this group, but should give a forum for discussions on e.g. Phoenix WinNonlin, NLME, IVIVC etc.

 

    Before we finalise these upgrades it would be useful for you, the users, to comment on what is working well

 

currently, what you might want to change and any extra features you feel would be useful to add. The aim is to bring the

 

required information into one place, a few things that might be held in this extranet;

 

- stickies ?

- an area to share and store user generated information e.g. Phoenix templates, SOPs etc.

- an RSS feed to notify of new posts.

- a 'best practicses wiki' ?

- a 'live' Roadmap ?

- others?

 

    Please look at this current forum and comment as to how it can be made more useful to you.

 

    Please also welcome the new User Group officers are Susan Shoaf, Otsuka and Greg Moody, Millennium, and our thanks

 

goes to Clive Rich of Sanofi who is stepping down this year.



#3 Greg Moody

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Posted 02 October 2009 - 04:52 PM

I would like to discuss adding/modifying some of the following:

 

1) It would be great if we could have a way to identify which customers were using which products and maybe if it is in clinical, discovery or both. Maybe making the profiles more meaningful would help or some other way so I know if I have a problem with or questions about a product I can find out whoelse has the same product and version.

 

2) Can we post the last User group meeting slides here or someplace so we can look back at them?

 

3) How would we feel about posting in the forums some of our system diagrams and or data flows? Again my goal here would be to identify comonality so we could find efficient ways to solve problems or make new product/enhancement requests.



#4 Greg Moody

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Posted 05 October 2009 - 02:12 PM

Please place a forum link on the main extranet page, it is presently a layer deep which jsut makes it harder to find than it needs to be



#5 Guest_ttibbits_*

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Posted 05 October 2009 - 04:36 PM

Hi Greg, no problem. I added a menu item to the left navigation list for the PKS forum. Thanks for the suggestion.

 

Tyler



#6 David Radtke

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Posted 05 October 2009 - 06:57 PM

Making the presence of the forum and extranet if that is where you plan on hosting it right up at the top of the banner on the main Pharsight page. I had to search on "extranet" to get to that page, first.

It should be a top navigation bar link on all pages. Not just off to the side.

Also, you need to advertize more that the forum is up. The last I head of a forum idea was when we were pushing for it at the 2008 user's group meeting. But I had not heard a thing about it until our rep came back from the 2009 meeting so definitely more information, even acknowledgment of the existance of the link on the first pharsight page would be expected.

Dave Radtke - Lilly

#7 David Radtke

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Posted 05 October 2009 - 08:30 PM

sdavis wrote:

As discussed in the UGM, the future extranet will contain 'rooms' for products beyond PKS. The PKS forum will

still be private to this group, but should give a forum for discussions on e.g. Phoenix WinNonlin, NLME, IVIVC etc.

OK, First the forum should be open for all products, you can segment each product with a board (subsection to main forum). There ought to be stickie topics for formal Pharsight comment, topics, and announcements, but the rest of the topics can float unless one is relevent to be maintained.


- stickies ?
- an area to share and store user generated information e.g. Phoenix templates, SOPs etc.
- an RSS feed to notify of new posts.
- a 'best practicses wiki' ?
- a 'live' Roadmap ?
- others?

-by stickies, I am assuming you mean forum topics that remain at the top of the topic list regardless of date, if you mean something else, please elaborate. Otherwise, stickies are good, espically if they address an issue you know will come up again and again. But leave the power to the moderator do make a topic a "stickie"

I think that a special board for Pharsight announcements is a good idea, separate from boards for each product. One topic would be someting like known bugs, work arounds, and schedule. You may list that somewhere else, but if the forum becomes a common area to share information, you would want as much in one place as you could have.

I do not see an RSS feed to let me know when there is a new topic to be a valuable thing, now many forum boards will allow you to "follow" a specific topic and have e-mails when that topic is posted to, but it is an optional thing, and is user elected on a topic by topic basis.

A best practices wiki, might be useful, I guess it depends on how well it is maintained and I am not sure what you mean by "live" roadmap, unless you mean an up to date listing of future release dates, etc.

General comments; I really do not care for the forum layout/design. I do not know if this product will allow you to change much, but the display of text should not be restricted to a three inch field. If you could change the width to full screen, that would be better. The Simple Machines forum engine (http://www.simplemachines.org/) has a much better layout and feel as well as a much more professional look, in my opinion.

It would be nice to have a forum that has spell check ability, for those of us who can not type well...

All for now, but I think the biggest immediate improvement would be to change the style of the board to allow for a wider view.

Dave

#8 David Radtke

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Posted 05 October 2009 - 08:33 PM

I went out to fireboards website and the way they have their own layout is much better, so I am assuming it is a forum setting, I would strongly recommend changing the layout.

 

Might this have something to do with the size limitations placed on the web design, e.g., designing the main web page for 800/600 or 1024/760, instead of something larger? If not, and the forum board is being constrained to fit an overall Pharsight "look" (or fit in the white box) I would not have the forum constrained to that and allow for a wider view.

It bothers me more I have to read a 3" column than if the forum had a completely different look than the rest of the Extranet site.

 

Dave



#9 David Radtke

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Posted 05 October 2009 - 09:07 PM

Is there a way to change the default settings on postings so that every post that is made does not wind up in your "subscriptions" It is difficult to remeber to uncheck the box to subscribe for topics. Again it ought to be an "opt-in" rather than an "opt-out" feature.

 

Dave



#10 Guest_ttibbits_*

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Posted 05 October 2009 - 09:12 PM

Great feedback Dave. Yes, Fireboard has quite a number of templates that can re-"skin" the look and feel of the forum itself but you are correct that the size limits horizontally have been a constraint that we have been bound to.

 

The good news is that the new extranet we are working on will have a wider white space to work within. We are also changing the forum engine to Kunena which is another open source component that has many available skins or format templates. I like the simple machines look as well.

 

We will have separate forum categories for each product and service but they are searchable across all categories.

 

Tyler - ttibbits@pharsight.com



#11 David Radtke

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Posted 05 October 2009 - 09:56 PM

Sounds like you have a plan, thank you for the reply, Tyler.

 

Dave



#12 Greg Moody

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Posted 07 October 2009 - 04:01 PM

That link on the left is not working at least for me, it bounces me back to a login screen. If I login, then click PKS users and access the discussion it works for me that way, but not from the direct link on the left

 

-greg



#13 Guest_Gaiduackizark_*

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Posted 19 May 2011 - 05:07 PM

Sorry about that, The poster is of course disabled now, but hopefully it's a useful prompt for you allt ot conisder what you want to get from this forum and indeed future releases of PKS.

 

e.g. functions to support an approval workflow

 

  Simon






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