As discussed in the UGM, the future extranet will contain 'rooms' for products beyond PKS. The PKS forum will
still be private to this group, but should give a forum for discussions on e.g. Phoenix WinNonlin, NLME, IVIVC etc.
OK, First the forum should be open for all products, you can segment each product with a board (subsection to main forum). There ought to be stickie topics for formal Pharsight comment, topics, and announcements, but the rest of the topics can float unless one is relevent to be maintained.
- stickies ?
- an area to share and store user generated information e.g. Phoenix templates, SOPs etc.
- an RSS feed to notify of new posts.
- a 'best practicses wiki' ?
- a 'live' Roadmap ?
-by stickies, I am assuming you mean forum topics that remain at the top of the topic list regardless of date, if you mean something else, please elaborate. Otherwise, stickies are good, espically if they address an issue you know will come up again and again. But leave the power to the moderator do make a topic a "stickie"
I think that a special board for Pharsight announcements is a good idea, separate from boards for each product. One topic would be someting like known bugs, work arounds, and schedule. You may list that somewhere else, but if the forum becomes a common area to share information, you would want as much in one place as you could have.
I do not see an RSS feed to let me know when there is a new topic to be a valuable thing, now many forum boards will allow you to "follow" a specific topic and have e-mails when that topic is posted to, but it is an optional thing, and is user elected on a topic by topic basis.
A best practices wiki, might be useful, I guess it depends on how well it is maintained and I am not sure what you mean by "live" roadmap, unless you mean an up to date listing of future release dates, etc.
General comments; I really do not care for the forum layout/design. I do not know if this product will allow you to change much, but the display of text should not be restricted to a three inch field. If you could change the width to full screen, that would be better. The Simple Machines forum engine (http://www.simplemachines.org/
) has a much better layout and feel as well as a much more professional look, in my opinion.
It would be nice to have a forum that has spell check ability, for those of us who can not type well...
All for now, but I think the biggest immediate improvement would be to change the style of the board to allow for a wider view.