Member
Posted 20 May 2021 - 05:49 AM
Dear all,
Phoenix 8.1 validation using Validation Suite passed. After upgrade to Phoenix 8.3 validation failed in test case WNL PK 16 (2compartmental model, iv bolus/iv infusion, microconstants, no lag time), the other test cases passed. There are N/A's for WNL PK 16 in Validation Report suggesting missing reference values (attached screenshot).
There was no error statement during instalation 8.3...Any thoughts?
Thanks, Jan.
Advanced Member
Posted 20 May 2021 - 08:47 AM
Hi Jan, that seems odd, please can you forward all this information to Support@certara.com and specify which version of 8.3 you are installing, my recommendation if you are starting validation now would be the most recent; 8.3.3
This upgrade point release is intended to address two (unrelated) issues
1) intermittent freezing of Phoenix whilst idle that *some* users have seen in 8.3 to 8.3.2
2) improved 'silent installer' support
If you want to be informed automatically regarding these patches, please consider to *follow* topics in the user forum if they want to be notified of future updates, tips etc.
Simon.
Edited by Simon Davis, 20 May 2021 - 08:47 AM.
Member
Posted 20 May 2021 - 08:53 AM
Dear Simon,
thanks for your reply. It's 8.3.3.33. I wil contact Certara's support.
Have a nice day, Jan.
Hi Jan, that seems odd, please can you forward all this information to Support@certara.com and specify which version of 8.3 you are installing, my recommendation if you are starting validation now would be the most recent; 8.3.3
This upgrade point release is intended to address two (unrelated) issues
1) intermittent freezing of Phoenix whilst idle that *some* users have seen in 8.3 to 8.3.2
2) improved 'silent installer' support
If you want to be informed automatically regarding these patches, please consider to *follow* topics in the user forum if they want to be notified of future updates, tips etc.
Simon.
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