Hi everyone,
Today PHX show an error, after insert a table, while executing the workflow a table creation failed, because the pathway to access was denied, i dont understand why this happen. is it any solution? or need to reinstall?
Posted 21 November 2018 - 09:20 AM
Hi Rosy, I think my colleague already answered this as Suppoort Case 170293. Did his solution of increasing you permissions on those folders work?
Generally I would try not to post in two places at once an certainly on the forum a more specific subject line can help people later searching for an issue or tip.
Simon.
- C:\ProgramData
- C:\ProgramData\Certara
In addition, to avoid the similar errors in the future, the end-user account should also have the same permissions ("Full Control" or "Modify") for the following folders and all their sub-folders:
- C:\Program Files (x86)\Certara
- C:\PHSTMinGW64
- C:\PHSTMinGW
- C:\Users\%UserName%\AppData\Roaming\Certara
- C:\Users\%UserName%\AppData\Local\Temp\Phoenix
- C:\Users\%UserName%\AppData\Local\Temp
NOTE: %UserName% should be replaced with your Windows account name.
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